First of all, Create an Account with Cheerdocs.
Go through this link to know how to create an account
After creating an account with Cheerdocs create your knowledgebase of FAQ’S and after everything is done, you can integrate your Knowledgebase help page directly with your Shopify Website
Follow these steps to Integrate your Cheerdocs knowledgebase directly on your Shopify site.
Click on Navigation on your Shopify Account Page.
Now Click on Main Menu
After clicking on the main menu you can see this
After clicking on Add menu item, you will see this
Add a Name for your Faq page for example FAQ OR YOUR SITE NAME and Faq
Then on the link field give your CheerDocs knowledgebase faq page URL
copy the page URL and paste it on the Link Field, then you can see a link suggestion, click on it and Click on Add
Now click on Save at the Top Right on the page so that the Faq page will integrate to your site
That's it! your Cheerdocs knowledgebase page is integrated to your Shopify Website
You can see that on your site like this
On clicking on My site FAQ your customer enters into your Cheerdocs Faq’s page where they can search for their Desired Query.
Other Relevant Articles
- How to Search on Knowledge base
- How to Sign up
- Logging into your CheerDocs
- Setting up your Knowledge base
- How to Create a Collection
- How to see Preview of Your Knowledge base
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